Our client is recruiting an IT Services Engineer to join their growing team. The ideal candidate will be responsible for:

• Resolving user technical issues
• IT on-boarding and off-boarding
• User creation and administration of access control, PSIM, and BMS systems
• Implementation & support of mobile device management systems
• Provide training on company IT policies
• Commissioning, assigning, maintaining, and decommissioning all desktop hardware including PCs, laptops, and printers
• Maintaining the asset register for new, reassigned, and retired equipment, replenishing stock levels when necessary
• Performing desk moves and ensuring all local PCs locations are documented and updated
• Physical network-related tasks (patching, device installation, ports assignment)

Experience:

• Proven experience in systems planning, security principles, and general software management best practice
• Strong interpersonal and customer service skills
• Excellent analytical and troubleshooting skills with good attention to detail
• Strong written and verbal communication skills
• Smart thinking and a positive attitude
• Ability to work independently with limited supervision
• Experience working in a service management function
• Technical ability to support and maintain hardware and peripheral devices
• Experience supporting windows and macOS operating systems
• Good knowledge of Microsoft 365
• Good knowledge of active directory administration and maintenance